社交电商把内容放进同一个环境,聊天工具则进一步把购物变成连续沟通。海外用户不再只浏览静态页面,而会询问“多久能送到”。这种互动可以降低跨境交易疑虑,也让品牌从一次曝光进入更长的决策流程。 好的智能导购首先应该提问,而不是急着发送购买链
From Time-Sharing Terminals to AI Dialogue Toward Always-On Communication: A Roadmap for Human-Centered Dialogue
The story of chat systems begins well before social platforms. In the 1950s, computers were massive, scarce, and reserved for trained specialists. Work was usually handled through delayed computation. People prepared paper tapes, submitted machine-readable tasks, and waited for a report to return